i'm trying to add components using the plugin. Every time i click on download the following error occurs:
Cant open *****.lbr
Added 5 days, 7 hours ago.
Hi there,
Thanks for reaching out! I also forwarded this to our team, and we will get back to you shortly for more updates.
In the meantime, can you also share the part number that you are trying to import?
Kind regards,
Ron
Answered 5 days, 7 hours ago.
Thank you.
it doesnt seem to work for these parts:
SSQ-120-01-L-D
7-534998-0
Trying with others soon.
Answered 5 days, 7 hours ago.
Hello there,
This is Carlos stepping in for Ron, thanks for reaching us. Indeed, this is a known issue for our Fusion Plugin, and our team has released an initial fix for this issue. The update addresses changes from our third-party 3D model services, and will be fully deployed once approved by Autodesk.
We will send you the fix through our chat service. To access it, please click the round orange button located at the bottom right (Site Chat) and then go to the Messages tab. Then, please check the most recent message we have sent to you.
We'll make an announcement here as soon as the final version is deployed. Thank you for your patience!
Answered 5 days, 2 hours ago.